Service Process
What happens after I submit a service request?
Larktech uses a clear service flow: Request, Assess, Diagnose, Act, Verify and Document. The exact sequence may vary depending on the machine and whether a site visit, quotation, parts approval or further diagnosis is required, but the purpose is to keep the technical next step visible instead of treating every fault as the same type of job.
Request Service →General guidance cannot confirm the condition of a specific machine. Where equipment is behaving abnormally, the technical decision should be based on the actual machine, symptoms and inspection evidence.