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Equipment Faults

Can a fault be diagnosed from photos or a phone description alone?

ANSWER 01

Clear photographs, videos and symptom descriptions can help identify obvious damage, prepare for a visit or narrow the likely technical area. They should not be treated as proof of the final fault where components, electrical systems, load behaviour or internal mechanisms need physical inspection. Larktech may use remote information for triage while keeping the final diagnosis tied to evidence.

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Important

General guidance cannot confirm the condition of a specific machine. Where equipment is behaving abnormally, the technical decision should be based on the actual machine, symptoms and inspection evidence.